260-768-7990 pinesrv@gmail.com

Here are some troubleshooting tips we’ve learned throughout our history.

If you need further assistance with anything at all, please call us at 260-768-7990.

Most common shipping damage to units is that the pipe is bent out of level (see below).

On Dometic cooling units make sure fins are level side to side and front to back.

This image shows the pipe bent out of level.
Use a pry bar to level fins. All tubing should be running downhill continuously.
This is correct.
This is correct.

On Norcolds make sure fins are 3° higher on left side than right but level front to back.

Helpful Tip

The easiest way to pinpoint controls or bad unit is to wire heat element direct to 110 volt source. This bypasses controls. If cooling unit heats up but still doesn’t cool you might have a bad cooling unit. If you hear a percolating sound the cooling unit is low in pressure.

Installation Videos

If you need assistance with installation or troubleshooting, click this link. If you need details not covered in the video, feel free to contact us any time at pinesrv@gmail.com.